The Rhino Theatre Group Re-Opening Plan

Our success depends on personal

responsibility and social consideration!

BEFORE STARTING OUR PHASED RE-OPENING PLAN

WE ARE AWAITING FURTHER GUIDANCE 

THAT WILL ALLOW FOR GATHERING CAPACITIES OF

AT LEAST 50 PEOPLE IN OUTDOOR SPACES

What we are doing at Rhino Theatre to ensure guest, actor, and staff safety and well-being:

We are promoting, implementing, and enforcing:

  • Temperature and Health Screening Questionnaires

    • Required for on-site entry of any kind

  • Mandatory face coverings for all entering our indoor facilities (per current state and CDC guidelines, which will update as necessary)

  • Physical distancing in facility flow (for guests) and in all stage blocking (for actors/staff)

  • Limiting capacity in facility and at shows (both indoor when permitted and at our new outdoor stage)

  • Limiting contact points

  • Enhancing our cleaning and sanitizing procedures and capabilities

 

Getting and Staying Performance Ready

 

Cleaning and Health Upgrades:

 

We now have Health Managers and Cleaner/Sanitation Crews on-site for every event. These new additions to our Rhino family will be responsible for ensuring the cleanliness and proper sanitation of our indoor and outdoor venues in adherence with all local, state, and federal guidelines to reduce and prevent transmission of COVID-19. Our Health Managers will also be responsible for conducting temperature checks via no-touch digital thermometers and optional oral temperature checks, as well as conducting mandatory health screening questionnaires and contact tracing collection and management. These staff members will be marked with red aprons. 

Utility Upgrades: 

  • Sanitizing stations  have been placed throughout our indoor and outdoor facilities and stages in both guest and cast/crew areas. 

  • Touchless hand dryers have been installed in all restrooms.

  • New toilet seats have been installed with covers, must be closed when flushing at all times.

  • Mic bags for each microphone used by individual cast members.

  • HVAC upgraded filters and balancing with on-site service to regulate air flow.

  • New portable Air Purifiers installed on-site 

 

Ticket Policies:

  • No physical paper tickets or receipts will be provided or permitted.

    • For those who purchase tickets online, check in will be by name and number of tickets, which will be confirmed by our Box Office staff. 

  • On-site ticket orders are strongly discouraged.

    • If on-site ticket sales are necessary or required, we prefer cashless methods of payment in the form of credit or debit card. Cash transactions are strongly discouraged to help minimize cross contamination. 

 

Concessions:

  • Water bottles will be available for purchase with exact change only ($2.00). 

    • Masks and face coverings may be lowered - - not removed - -  for drinking.

  • No food will be sold or permitted on-site.

 

House Management:

  • All doors will be propped open for easy contactless access; or an usher will assist in holding doors open if this is not an option such as in bad weather conditions.

  • House will open up to one hour before the scheduled show time and audience members will be processed into the event space based on the timed entry information communicated to them via email prior to their arrival for the event.

  • No physical programs will be handed out or available.

    • All show programs will be available to view via a digital link provided on the top of our website for each show.

  • No meet and greets will be held or permitted before or after the show.

    • Audience will have access to a live Green Room feed to connect with the cast and crew before and after the show to send their well wishes and congratulations. 

  • No gifts for cast or crew will be permitted at this time on-site. 

  • Audience, staff, crew, and cast must exit the building immediately after the end of a performance. No loitering is permitted. 

  • Audience will be greeted with an in-person curtain speech to welcome them to the venue and to go over our code of conduct and current policies.

 

What all patrons, staff, actors, campers, and Academy students should do to ensure the safety and well-being of everyone at Rhino Theatre events:

Self-Monitoring and Personal Responsibilities:

  • Do not participate if you have any symptoms, associated with COVID-19

    • Symptoms may include:

      • fever

      • coughing

      • loss of taste/smell

For a current list of symptoms related to COVID-19 please CLICK HERE

  • Wear a face covering at all times (unless lowered to drink)

  • Bring no outside food or beverages on premises

  • Adhere to all direction by management with regard to social distancing and Code of Conduct

  • Be kind, considerate and empathetic of others while in or around our facilities.

    • Remember: we are in the same ocean, but are all in different boats

  • Do not linger, gather, or congregate before or after events or rehearsals

    • All shows will have live, private green room feeds to connect with casts and crew before and after shows to share your good wishes!

  • Smile and enjoy the magical moments we spend together, as now we know how truly special they are!

 

Rhino Theatre’s Code of Conduct is prominently posted on our website and at each of our locations.  We expect this social contract to be adhered to or admittance will not be granted and removal from the event will be lawfully enforced for anyone choosing not to adhere to this Code of Conduct. Patrons and Guests at Rhino Theatre who violate their invitation and the parameters therein based on the Code of Conduct and guidelines set forth in our re-opening plan will legally be considered a trespasser and will therefore lose their legal right to remain on premises.

A Day in the Life During Our Phased Re-Opening Plans

RHINO STUDIO 237

 

Cast Members:

Do not come to a rehearsal or performance if you are sick or have been in contact with anyone who is sick or has been sick in the last 14 days.

Those cast members who are sick or who have been in contact with someone who is sick or has been sick should immediately contact the Director and Producers to inform them on the situation.   

Cast Members who are actively sick or become sick must self monitor and isolate and be symptom and fever-free for 3 days without the use of fever-reducing medications in order to return. If a cast member is diagnosed with a positive case of COVID-19 (symptomatic or asymptomatic), they will not be permitted to return without a doctor's clearance. 

All Cast Members involved in a Rhino Theatre production are expected to adhere to all social distancing and mask wearing guidelines and self monitor during the duration of their rehearsal and performance period with Rhino Theatre while on and off premises to ensure the safety and well-being of their fellow cast members. 

When Arriving for a Rehearsal or Performance: 

  • Proceed to the front door, ring the bell, and wait outside to be admitted. 

  • Arrive wearing a face covering

  • Proceed to health management table in lobby

  • Have digital temperature taken

    • If temperature reads above 100 degrees, oral temperature will be taken.

    • If oral temperature still reads above 100 degrees, cast member will be release to go back home and may not return until 3 days without a fever. 

  • Answer 5 Question Health Check Questionnaire; 1 Question (ages 17 and under)

  • When cleared to participate, proceed to the nearest restroom to use facility and wash hands thoroughly

The Rehearsal Flow:

  • Proceed to rehearsal room/black box/outdoor stage as previously instructed via email.

    • You cannot enter the lobby after arriving in rehearsal room to prevent any possibility of cross contamination with those who may be sick.

    • If you are rehearsing in the black box, you must use the door on the stage to proceed to the lower level to use the restrooms

  • If you are rehearsing in Studio A, you will use the restroom right outside the business offices.

  • Maintain face covering while reading lines, singing, and waiting.  

    • Per current guidelines and directives face coverings in all indoor locations must be worn at all times under all circumstances. This policy will be enforced for your protection and the protection of others.

  • All must observe physical social distancing of 6 feet at all times.

    • This policy will also apply to any blocking or choreography that is done and will apply to all performances both inside and outside.

  • No sharing pencils or scripts or any personal items (combs, brushes, dance shoes, hair clips, etc.)

  • No sharing props unless an approved process for sanitizing is determined and in place. 

  • No sharing costumes, costumes pieces, wigs, body mics, or make-up.

  • No eating or drinking during rehearsal.

    • We will have regulated breaks during rehearsal.

      • Breaks will be full company and masks can be lowered (not removed) for drinking only

      • Cast must still comply with 6 feet of social distancing during breaks

  • Before leaving the building, all cast members will be required to wash their hands

 

Production Team Producers:

SAME AS ABOVE

 

Crew and Ushers: 

Do not come to a rehearsal or performance if you are sick or have been in contact with anyone who is sick or has been sick in the last 14 days.

Those crew members and ushers who are sick or who have been in contact with someone who is sick or has been sick should immediately contact the Producers to inform them on the situation.   

Crew members  and ushers who are actively sick or become sick must self monitor and isolate and be symptom and fever-free for 3 days without the use of fever-reducing medications in order to return. If a crew member or usher is diagnosed with a positive case of COVID-19 (symptomatic or asymptomatic), they will not be permitted to return without a doctor's clearance. 

All crew members and ushers involved in a Rhino Theatre production are expected to adhere to all social distancing and mask wearing guidelines and self monitor during the duration of their commitment to Rhino Theatre for the safety and well-being of their fellow cast members. 

Upon Your Arrival: 

  • Proceed to the front door, ring the bell, and wait outside to be admitted. 

  • Arrive wearing a face covering

  • Proceed to health management table in lobby

  • Have digital temperature taken

    • If temperature reads above 100 degrees, oral temperature will be taken

    • If oral temperature still reads above 100 degrees, crew member will be released to go back home and may not return until 3 days without a fever

  • Answer 5 Question Health Check Questionnaire

  • When cleared to participate, proceed to the nearest restroom to use facility and wash hands thoroughly

The Production Flow:

  • Proceed to event space (Black Box, Studio A or Outdoor Stage) as previously instructed via email.

    • Please note that you cannot enter the lobby after your health screening and arriving at your next destination

    • You must use the restrooms on the main level near Studio A

  • No crew or ushers will be permitted in green room holding areas where cast are located

  • Maintain face covering for the entire time while on-site

    • Per current guidelines and directives face coverings in all indoor locations must be worn at all times under all circumstances. This policy will be enforced for your protection and the protection of others.

  • No eating will be permitted during pre-shows or shows

  • Face coverings can be lowered (not removed) for drinking only

  • Before leaving the building, all crew members and ushers will be required to wash their hands

 

Attendees/Audience

 

For the safety of our patrons, staff and actors, do not come if you are sick or have been in contact with anyone who is sick or has been sick within the last 14 days. Attendees and Audience members should self-monitor prior to arriving at our events. If they are feverish or generally not feeling well or have been around someone who is actively sick or has been sick within the last 14 days, our suggestion is to stay home and contact us at the Box Office to discuss rescheduling options.

For a current list of symptoms related to COVID-19 please CLICK HERE

Rhino Theatre’s Code of Conduct is prominently posted on our website and at each of our locations.  We expect this social contract to be adhered to or admittance will not be granted and removal from the event will be lawfully enforced for anyone choosing not to adhere to this Code of Conduct. Patrons and Guests at Rhino Theatre who violate their invitation and the parameters therein based on the Code of Conduct and guidelines set forth in our re-opening plan will legally be considered a trespasser and will therefore lose their legal right to remain on premises.

 

 

FOR OUTDOOR STAGE EVENTS

  • Arrive wearing a face covering

  • Bring lawn/game chair for each member of your party

    • We can supply a seat with advance notice. Please contact the Box Office if you will need a seat provided at one of our outdoor events

  • Proceed to  the rear parking lot tent marked "Heath Management" and wait to be admitted. 

    • Please stand on the marked surface lines out front of the tent at the designated 6 foot intervals

    • Adhere to all social distancing and direction from ushers, staff and health managers who will be in red aprons

  • Proceed to health management table when instructed

    • Have digital temperature taken

      • If temperature reads above 100 degrees, patrons may opt to have an oral temperature taken for confirmation or they may decline. If they decline, they will not be permitted entrance to the event

      • If an oral temperature is taken and still reads above 100 degrees, the audience member will not be permitted entrance to the event and will be asked to leave the premises for the health and safety of our staff, patrons and actors

  • Answer a 5 question Health Check Questionnaire

    • Please note: this health check will include contact tracing information including name, email, and phone number

 

When cleared for admittance to the event:

  • Proceed to check-in at the Box Office Area and give the staff member your party name and number of tickets.

    • Please Note: NO PAPER TICKETS WILL BE GIVEN. 

  • An usher will lead you to  your AAA seating area.

    •  AAA stands for: Assigned, Arranged and According to Family/Party

    • Please note: for the safety of you and your party and our other patrons, those who are not initially assigned to your AAA seating area will not be permitted to join you in that area.

 

For Restroom Use: 

  • Proceed from the parking lot to the rear of the Studio A Door (which will be marked as such) and proceeds into Studio A for cueing for the restroom and when done, exit through the front door of the building.  No loitering in any interior space is permitted.  This one-way traffic flow pattern and movement plan will be enforced at all times by staff.

    • All toilet seats have covers. Covers MUST be closed at all times when flushing. ​

  • Using the restroom during the show is not recommended to prevent injury to other patrons around you. In an emergency, you will be escorted through cueing in Studio A via the same traffic pattern as described above.

Best Practices While In Attendance:

  • Maintain face covering for the entire time while on-site.

    • Per current guidelines and directives face coverings in all indoor locations must be worn at all times under all circumstances. This policy will be enforced for your protection and the protection of others

  • No eating while on-site. 

  • Masks can be lowered (not removed) for drinking only.

  • After the show is over, all attendees/audience members must exit immediately. 

    • No lingering or congregating will be permitted.

    • There will be no gathering to meet casts or crew. 

      • All shows will have live Green Room feeds to the cast and crew, so you will be able to communicate before, during and after the show to share your good time and good wishes

 

Dress Code:  

  • Face covering

    • Please note: we will not have extra face masks available for patrons. If patrons arrive without a facial covering, they will not be permitted entry until they have one.

 

For Rhino In The Park-ing Lot Shows (Outdoor Stage)

We suggest that all families/parties come prepared with the following:

  • sunscreen

  • personal misting fan

  • bug-spray

  • hats/visors

  • blankets

 

FOR INDOOR STAGE EVENTS

Arrive wearing a face covering

  • Proceed to  the front door of the theatre and wait outside to be admitted.​​​

    • Please stand on the marked surface lines out front of the tent at the designated 6 foot intervals

    • Adhere to all social distancing and direction from ushers, staff and health managers who will be in yellow shirts.

  • Proceed to health management table inside the lobby when instructed

    • Have digital temperature taken

      • if temperature reads above 100 degrees, patrons may opt to have an oral temperature taken for confirmation or they may decline. If they decline, they will not be permitted entrance to the event. 

      • If an oral temperature is taken and still reads above 100 degrees, the audience member will not be permitted entrance to the event and will be asked to leave the premises for the health and safety of our staff, patrons, and actors.

  • Answer a 5 question Health Check Questionnaire; 1 Question (ages 17 and under)

    • Please note: this health check will include contact tracing information including name, email, and phone number

 

When cleared for admittance to the event:

  • Proceed to check-in at the Box Office area and give the staff member your party name and number of tickets.

    • Please Note: NO PAPER TICKETS WILL BE GIVEN. 

  • An usher will lead you to  your AAA seating area

    •  AAA stands for: Assigned, Arranged and According to Family/Party

    • Please note: for the safety of your and your party and our other patrons, those who are not initially assigned to your AAA seating area will not be permitted to join you in that area

    • Patrons may not move or rearrange their seats for any reason without first consulting with an usher or other Rhino staff member

For Restroom Use: 

  • After initial entry into the lobby following health screenings, audience members can choose to enter the black box immediately or utilize the restroom

    • Cuing for the restroom will be in Studio A across from the business offices

    • Audience members must adhere to and follow the directions and guidance of the health management staff in red aprons and/or other Rhino staff members

    • Audience members must maintain social distancing of at least 6 feet and wear their face coverings at all times while in cue in Studio A

    • Audience members will be called forward to use the restroom by staff after previous audience members have finished using the restroom, then all must exit toward the lobby (out the front door)

      • All toilet seats have covers. Covers MUST be closed at all times when flushing ​

  • No loitering in any interior space outside of the performance space (Black Box or  Studio A) is permitted.  This traffic flow pattern and movement plan will be enforced at all times by staff

  • Using the restroom during the show is not recommended.  In an emergency, you will be escorted into  Studio A and will follow the same traffic pattern as described above

Best Practices While In Attendance:

  • Maintain face covering for the entire time while on-site.

    • Per current guidelines and directives face coverings in all indoor locations must be worn at all times under all circumstances. This policy will be enforced for your protection and the protection of others

  • No eating while on-site. 

  • Masks can be lowered (not removed) for drinking only.

  • After the show is over, all attendees/audience members must exit the building immediately. 

    • No lingering or congregating will be permitted.

    • There will be no gathering to meet casts or crew. 

      • All shows will have live Green Room feeds to the cast and crew, so you will be able to communicate before, during and after the show to share your good time and good wishes

 

Dress Code:  

  • Face covering

    • Please note: we will not have extra face masks available for patrons. If patrons arrive without a facial covering, they will not be permitted entry until they have one.

 

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Rhino Theatre Group

237 Hamburg Turnpike

Pompton Lakes, NJ  07442

973-248-9491

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