Updated Protocols and Procedures

3/2/2022

While we continue to navigate through these uncertain times, we always strive to make the best decisions we can given our ever-changing challenging circumstances.

 

Beginning March 7th, and in accordance with the recent government mandate, wearing a mask will be at the discretion of each individual and not enforced.  We will not tolerate disrespect or bullying or comments with regard to person’s choice to wear a mask or not.  We will monitor and encourage a safe, unified and non-judgmental environment, and do not expect any issues with our casts, crew and patrons since they are used to not everyone being the same and embracing our differences.

 

Children under the age of two are not recommended and parents should ensure young children observe proper theatre etiquette. Tickets are non-refundable and non-transferable. Child tickets to all productions are for those 17 and younger. Senior tickets to all productions are for those 65 and older. Our ticket provider charges a processing fee. To avoid this fee, you may call the theatre directly to purchase tickets. In-Person ticket purchases are discouraged, but if such arrangements must be made we are asking all patrons to use credit or debit cards for all purchases or exact change whenever possible.

 

Refreshments are available for shows with intermissions.  If you want to change a date or time, there is a $3.00 ticket change fee. While no refunds are given, a credit may be extended due to the circumstance. Group Rates have been phased back in so groups of 10 or more receive a $2.00 per ticket discount.  You must call the theatre to redeem this group rate.

 

Choose Your Own Seats is available.  Indoor occupancy is currently slightly reduced for all indoor performances; but we will begin to increase our capacity slowly over the coming months to accommodate more patrons.  

 

ALL THOSE PURCHASING A TICKET TO A RHINO THEATRE EVENT ARE - THROUGH THEIR PURCHASE - AGREEING TO ABIDE BY OUR PLANS AND PROCEDURES. 
 

At Rhino Theatre we do not take any decisions we make or protocols we put into place, lightly. 

Sanitizing stations will remain on-site and regular cleaning protocols will still be in place.  In addition, our portable air purification systems will stay on-site in all public areas.

Beginning March 7, 2022, mask wearing is optional and will not be enforced.